Human Development Fund: eight systems, one warehouse.
The Human Development Fund is a nonprofit humanitarian organization. Datstra built one warehouse for its donation data in about three months.
Nonprofit humanitarian organization
Mustafa Ahmed, Chief Technology Officer
Before, the work was done by hand.
What the fund has now.
- One warehouse for all eight systems
- Automated data pipelines
- Tableau dashboards for regional performance and donor segments
- RFM donor scoring, which ranks donors by how recently, how often and how much they give
- Personalized major gift impact reports
What changed for donations and donors.
Donor acquisition grew 76%. Millions in donations that had no region were recovered. The fund saves hours of manual reconciliation every week.
Datstra has been an amazing addition to our team and our overall tech stack. They’ve essentially become our data team helping us become more efficient, more data-driven, and a lot more intentional in how we operate across our organization.
What an agent would add now.
A clean data foundation makes an agent trustworthy, and the fund already has one.
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Run the weekly reconciliation
An agent could match records across the eight systems each week and list what doesn’t line up. Staff check the exceptions.
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Draft donor thank-yous and check-ins
RFM scores already rank donors. An agent could draft a thank-you or check-in for each donor who needs one. Staff approve each draft first.
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Chase gifts with no region
An agent could send each gift with no region to the person who can place it, with a reminder if they don’t answer.
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Draft the impact reports
Major gift impact reports are already personalized. An agent could draft each one from the warehouse. Staff check every one before it goes out.